Items in stock and ordered before 3pm will usually be shipped the same day.
Our standard delivery is a 24 hour - next working day service with APC. Delivery addresses in the highlands, islands and off shore will be up to 5 working days and incur extra charges calculated during the checkout process.
Saturday delivery can be arranged in some instances - please contact us before purchase to discuss.
Collection can be organised from either of our branches during our normal opening hours. Items showing as in stock can be collected in as little as 30 minutes from purchase. If your item is out of stock one of the team will confirm as soon as it is ready for collection.
International delivery can be arranged to most locations. Please contact us with your requirements.
All credit and debit card payments are taken securely through Lloyds Cardnet Portal and adhere to the 3D secure requirements. No member of JB Sales Limited or their delivery partners have access to any payment information at any point of the order process.
If you have having difficulties with your card payment, please contact your issuing bank in the first instance.
We do not accept American Express.
If you chose to pay by bank transfer, please allow an extra 24 hours for delivery or collection to allow time for the payment to be processed.
If you would like to open an account with us for future orders please complete this form.
If you are unlucky enough to find a fault with your item, please contact the team on 01732867835 and we will do our best to help.
Products that have a manufacturers warranty are listed in the item description but for further information, please email our support team on support@jbsales.co.uk
If you would like to return a product that is not faulty, you can do so unused and in the original packaging within 30 days of delivery. Refunds will be processed once received and inspected in our workshop. Delivery costs will not be refunded unless the item is faulty.